Frequently Asked Questions (FAQ)
|01/||How can I find the product I want?|
You can use the main menu on the home page to search for products in a variety of ways:
- By application: select “Solutions by application” to see products suitable for every sector (healthcare, education, hospitality, etc.).
- By type of product: select “Products” for full details of all our floors including different collections and ranges.
You can also use the search functionality to find the best match for your requirements.
|02/||Can I buy products online?|
You can ask for an online estimate. When you select a product click on the “Ask for quotation” tab, or to straight to “Ask for quotation” from the “Contact us” menu.
If you have access to our online store you can go directly to the “B2B webshop” from the home page.
|03/||Can I ask for an online estimate/quotation?|
You can ask for an online estimate by clicking on the “Ask for quotation” tab when you select a product, or to straight to “Ask for quotation” from the “Contact us” menu.
It is important to complete the “Project details” section to help our experts to handle your request. The form will then be sent to our Sales Department who will contact you to discuss your estimate.
|04/||Is there an online simulation tool?|
“Project designer” lets you visualise how your floor will look by showing the selected product in a virtual room for which you set the criteria.
|05/||Can I download pictures from the site?|
If you need to access to a complete private library of digital assets, please go to “Press room” in “About Tarkett” menu, and select “Media library”.
|06/||What do I do if I can’t find an answer to my question?|
For more information about our services go to “Contact us” on the home page and complete the contact form. The subject of your enquiry must be clearly shown so that the message can be sent to the relevant expert at Tarkett.